FRENCH FOR HOSPITALITY EXCELLENCE
Practical, cultural, and guest-focused.
Practical, engaging, and tailored French training for hospitality professionals.
Every interaction counts.
In a global hospitality market, your guests expect personalized and multilingual service.
These French training programs are designed specifically for hotel and tourism professionals who want to communicate naturally with their French-speaking guests — while maintaining the excellence and warmth that define your brand.
Each program combines real-life situations, professional vocabulary, and cultural awareness to ensure your team delivers excellent service — from check-in to check-out.
ESSENTIAL PROGRAM –
“First Contact with Confidence”
🕓 8 hours – Online – Small groups (up to 4 participants)
Ideal for: Front Desk, Guest Service, Housekeeping
Objective: Learn the key phrases and polite expressions to greet, assist, and inform French-speaking guests.
Outcome: Confident first interactions and a warmer guest experience.
PREMIUM PROGRAM –
“Fluency for Guest Excellence”
🕓 36 hours – Online or Hybrid – Up to 4 participants
Ideal for: Reception, Concierge, Guest Relations, F&B
Objective: Communicate smoothly, handle special requests, and resolve issues with diplomacy and professionalism.
Outcome: Greater confidence, guest satisfaction, and brand consistency.
GOLD PROGRAM –
“On-Site Coaching for Excellence”
🕓 Tailored duration- On site coaching or hybrid
Ideal for: Managers, VIP service teams, Spa & Restaurant staff.
Objective: Real-life observation, customized feedback, and role-play in your own environment.
Outcome: Refined communication, cultural fluency, and exceptional guest experience.
WHAT MAKES MY TRAINING PROGRAMS DIFERENT?
✅ Designed for hospitality professionals
✅ Real-life situations from your daily operations
✅ Practical, interactive, and culturally relevant
✅ Flexible schedule (online or on-site)
✅ Trilingual approach (French–English–Spanish)
✅ Personalized feedback for each participant
✅ Immediate impact on guest satisfaction