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BIENVENUE

Discover tailored French language training designed for hospitality and tourism professionals who value excellence in guest service.

SERVICES I OFFER

French Training  

Objective:

Improve communication with French-speaking clients by speaking with confidence, courtesy, and professionalism.

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Program examples:

  • French for customer service and guest relations

  • French for sales and commercial communication

  • Writing professional emails and messages

  • Role-play and real-life simulations (front desk, complaints, sales, phone calls)

  • Individual coaching: tone, fluency, pronunciation, oral confidence

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👉 Ideal for teams who need a solid and practical foundation.

 

💻 Online classes or on-site training — tailored to each team’s needs.


Premium French Translation & Communication
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Objective::

Adapt your French-language content to ensure clear communication that is fully aligned with your brand identity.

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Services offered:

  • Translation and adaptation of menus, websites, brochures, and product sheets

  • Professional linguistic review and proofreading

  • Rewriting and enhancement of texts for a more natural and refined tone

  • Content creation: emails, WhatsApp messages, commercial presentations

  • Linguistic audit: consistency and tone of written communication

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👉Personalized linguistic support to strengthen your image with French-speaking audiences.

 
Intercultural Communication & French Guest Experience

Objetive:

Understand cultural codes and anticipate French guests’ expectations to create a warmer service experience.

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Possible modules:​

  • Cultural codes of French guests: courtesy, expectations, body language

  • The art of “French-style” communication: elegance, empathy, and discretion

  • Managing intercultural misunderstandings

  • “Service à la française” training: tone, posture, gestures, and vocabulary

  • Team coaching: role-play and analysis of real-life situations

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👉 A practical, human-centered approach tailored to the realities of the service industry.

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