FRENCH FOR HOSPITALITY EXCELLENCE
Practical, cultural, and guest-focused.
Bonjour,
I’m Fannie, a French language and intercultural trainer specialized in the hospitality and tourism industry.
I help hospitality professionals deliver exceptional service to French-speaking guests through practical, multicultural, and results-oriented training.
I'm trilingual in French, Spanish, and English, and I worked with Spanish-speaking hospitality teams across Latin America, so that I understand the day-to-day challenges of multilingual service — and how to transform them into opportunities.
I know your staff already has a busy schedule — that’s why my trainings are short, practical, and immediately applicable in real situations.
"Speak their language.
Elevate their experience"
WHY IT MATTERS
In today’s global hospitality industry, communication is everything.
A warm “Bonjour” at the right moment can transform a guest’s stay — creating trust, loyalty, and memorable experiences that strengthen your brand.
Investing in language and cultural training means:
✅ smoother interactions,
✅ happier guests,
✅ and a stronger reputation for excellence.
My trainings are practical, motivating, and results-oriented, designed to create real impact on guest satisfaction and team performance.
TRAINING PROGRAMES OVERVIEW
Choose the program that fits your team’s needs
Each program is designed to adapt to your team’s reality
flexible formats, short sessions, and content fully customized to your operations.
KEY BENEFITS FOR YOUR HOTEL
"Even if your staff doesn’t speak French yet, they can start with simple, effective communication tools — designed for real hotel interactions, not grammar books"
COMMON CHALLENGES I HELP HOSPITALITY TEAMS OVERCOME
Our team doesn’t have time for language training.
I completely understand — hotel schedules are demanding.
That’s why my programs are short, flexible, and designed to fit around your shifts.
Even one session per week can make a visible difference in your staff’s confidence and communication.
We don’t speak any French is it too hard to start?
No worries. Most of my participants are complete beginners.
We start with real phrases and practical situations, not grammar.
Your team will learn what they actually need — to greet, inform, and assist guests naturally.
I’m not sure it will really make a difference.
That’s a fair question — and one I hear often at the beginning.
But after just a few sessions, managers notice better interactions, smoother check-ins, and happier French-speaking guests.
Every word your staff learns creates a better experience — and that shows in guest reviews.
